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Mobile Mania – Thinking About Mobile for Your Business

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Nearly two-thirds of Americans are smartphone users. This mass adoption of the technology is radically changing how we communicate and how we interact with businesses. …Read More ⟩

Read the full article at: www.bluehost.com

Has your organization conducted a mobile communications audit?

 

If the answer is, “we’re thinking about it,” “maybe in the future,” or “um, what’s that?”, then it’s time to rethink your position.

With over 2/3 of Americans using smartphones, it’s time to get that audit – and the resulting action items – underway.

So what does a mobile communications audit entail?

 

1. Check your website for mobile responsiveness

Pull up your website on your tablet and mobile device to see if it responds to the different screen sizes. Also check it on an alternative mobile device so you see it on several mobile operating systems and screen sizes. Your website shouldn’t just show as a miniature version – it should be readable and navigable on all screen sizes.

Still not convinced that you need to view your website on mobile? Check out your Google Analytics to see exactly how much of your traffic visits from a tablet or mobile. You’l be surprised. (Oh, you don’t have Google Analytics installed? Contact us for some help with that and get valuable intel on your site and its performance.)

 

2. Check search engines

Be close to your organization (but not at it) and search for your business category. Where did you rank? You may need to tinker with some Webmaster Tools to dial it in if you didn’t show up near or at the top of the search.

While you’re in the search results, make sure you’re listed as local and that the map and information are correct. If not, head back to Webmaster Tools to fix asap.

 

3. Check your social ads

Does your organization have paid ads or promoted posts on a social channel? Check them out on your mobile to make sure they appear as you intend. It’s amazing how an image and text can appear unreadable on a smaller screen.

 

4. Check eblasts

Does your organization send out email blasts? Whether they are sent from an in-house server, Constant Contact, MailChimp, or another provider, it’s imperative that you view them on your mobile to see how they appear. Some users only want to receive text emails on their phones, so be sure to look at the eblast in both HTML and text on your cell.

 

So how did your organization fare?

If you need assistance with any of the above, we can help. We’ve made mobile our mission and strive to help our clients meet the changing demands of a connected society. Contact us today and let’s have a conversation about your audit results.

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PR Pros’ 11 Commandments for Working With Reporters

10 Commandments of Media Relations

As a PR pro, are you doing everything you can to make your dealings with reporters positive and get them to trust and, yes, need you?

Read the full article at: www.prnewsonline.com

There’s been a lot of discussion around our offices and in our online channels about how best to pitch a story to a reporter.

We’ve had reporter friends, other PR pros, and editors weigh in. What’s the common consensus?

Ken Grant, Epic Marketing media specialist says, “Regarding sending the pitch to multiple recipients at the same outlet – I have heard different opinions from reporters and editors who say they would rather have the same release sent to ten people in their organization than risk missing it because the one person it was sent to was out that day. Most importantly, I think the key is to develop a relationship with the media and give them what they want when they want it, like we try to do for all customers and clients.”

The keyword, though, would be authentic relationships. We’ve seen too many times when a media relations person believes that sending their “mark” some cheap swag and a white paper is a way to build a relationship. That’s not an authentic relationship.

Ken continues, “the individuals who pointed out things like misspelling their names or saying things like, “glad we talked yesterday” when they didn’t – those actions pretty much destroy any chance at an authentic relationship. I also recommend actually becoming a fan of the work the reporters, editors, and organizations do. When you’re talking with a reporter and can say, “by the way, that story you did last week was really insightful, that must have taken some time,” you demonstrate that you actually respect the work they are doing instead of seeing them as a means to an end.”

Matt Sullivan, former editor at Spark, made a great point. “On the subject of multiple emails – you certainly want to avoid having multiple people working on the same story in a news organization, so the larger the place, the more you want to be conscientious about targeting. But if you’re seeing multiple email addresses on a story pitch, that’s because the PR person didn’t BCC. As an editor, that always struck me as not only bad form, but not very smart.”

At Epic, we have firm guidelines for how, when, and to whom we pitch a story. Our top tips for getting your lead picked up by a reporter:

1. Don’t bury the lead. That frustrates the reader and wastes time.

2. Be aware of what is going on in real time and don’t pitch during a crisis or news event unless the story you are pitching is relevant.

3. Have someone such as the CEO or media liaison ready to talk on the record. If the story gets picked up, the reporter will have follow up questions. There are always follow up questions. It’s bad form to not have anticipated that and have someone ready to be interviewed.

4. Spelling counts – especially of the reporter’s name.

5. Don’t be deceptive. Not being genuine and honest will get you blackballed very quickly.

 

What tips do you have for reaching reporters and getting your pitch picked up?

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Magic Quadrant for CRM Lead Management

Read the full article at: www.gartner.com

Gartner has released their white paper: Magic Quadrant for CRM Lead Management. 

Their findings include, “CRM lead management matures amid strong user interest and a more complex vendor environment. IT application leaders should work with business leaders to define both core and emerging B2B marketing requirements in this technology segment.”


We couldn’t agree more. A successful advertising and marketing agency is no longer just a creative organization, we must also be a tech company to compete for ourselves and our clients.


Part of our arsenal is choosing the correct SaaS, platforms, and software. Gartner looks at the top lead management applications in this eye-opening report.

The full report includes:

  • Market evaluation and analysis of 14 CRM lead management vendors
  • Insights for selecting a vendor based on your organization’s requirements
  • Opportunities and challenges faced when deploying lead management systems

So how do you leverage your CRM? Well that’s where we can help. No matter which CRM you employ, Epic Marketing can help you reach your clients and customers with a message that will move them to action. We offer direct mailings, custom eblasts, newsletters, and promotional materials to let your customers know that they are valued and to keep them up to date on your happenings.

Take a look at the Gartner report and then let us know how we can help you leverage that valuable data to make a positive difference on your bottom line.

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5 Tips to Make B2B Social Media Content Interesting

Tired of people passing over your social media content? In this post you’ll learn how to make your social media post more interesting and get more reads.

Read the full article at: maximizesocialbusiness.com

Promoting content is not always an easy task. Especially with over 86% of B2B marketers joining the content marketing bandwagon. Social media is one of the many platforms used by top marketers. Unlike with B2C, marketing to companies through social media is often seen as dull and unexciting. However, the key to standing out in today’s marketing world is having unique and entertaining content. In this article, Holly Chessman suggests five tips to make B2B social media content interesting. One suggestion? Include visuals.


“Want to give those statistics or any other post even more punch? Make each one into a graphic and note the audience response. After all, 40% respond better to visual information than plain text. What’s more, it’s easy to make cool graphics, so what do you have to lose?”

Anyone can market in social media, but not everyone can do it right. Get ahead of the competition by checking out the rest of these tips.

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